Simple · Pro · Max

Start simple.
Go further when you are ready.

A knowledge base starts at €29: choose how many bases and how many users you need. Every plan gives access to all three technologies and to the choice of models.

On annual billing, plans are rounded to €25, €110 and €210 per month, charged once for 12 months. Annual add-ons: knowledge bases at €25 / 12 / 8 per month and users at €7 / 4 / 3 per month, charged for 12 months. Top-ups are excluded from the discount.

For your first chatbot or assistant.

Simple

€29excl. VAT / month

Monthly billing

1 knowledge base2 internal users50,000 NrTok / monthThat is €5 of usage credit
  • Additional knowledge base
    €29 / month+ 50k NrTok / month
  • Additional user
    €9 / month
Choose Simple
To equip several departments.

Max

€249excl. VAT / month

Monthly billing

15 knowledge bases30 internal users750,000 NrTok / monthThat is €75 of usage credit
  • Additional knowledge base
    €10 / month+ 50k NrTok / month
  • Additional user
    €4 / month
Choose Max

Per organisation · Prices shown as a monthly equivalent, excluding VAT · Visitors to your chatbots are not paying internal users.

The same foundation in every plan

One price per knowledge base,
whatever its technology.

Find · Vector RAG

Search the relevant passages in your documents and trace them back to their sources.

Structure · LLM wiki

Organise your knowledge into connected topics you can reuse.

Protect · Encrypted anonymisation

Apply protection to the supported information before certain AI processing. The scope is confirmed with you.

Model choice, internal assistants and chatbot publishing are available in every plan. The €20 supplement for a protected knowledge base is gone.

Processing — search, wiki generation, protection, import or synchronisation — consumes NrTok according to its rate. Storage limits and available connections are specified before activation. Access to a technology does not guarantee that every piece of content stays invisible to the model.

Your configuration

What does a knowledge base cost for your organisation?

Prices per additional knowledge base and per additional user go down as the plan grows. The calculator compares all three.

One knowledge base can hold several documents and feed several use cases. Each additional base adds 50,000 NrTok per month to the shared budget. An additional user adds no NrTok. Top up your budget separately if you need to.

The cheapest plan for these capacities

Simple

€29excl. VAT / month

1 knowledge base · 2 users · 50,000 NrTok

Subscription and additional bases
€29
Additional users
€0

Capacity comparison: the included NrTok budgets differ. Excludes top-ups, support and specific integrations. Very large volumes: configuration to be confirmed.

Discuss this configuration
NrTok, simply put

100,000 NrTok = €10
of usage credit.

1 NrTok represents €0.0001 of credit usable inside Narratheque.

Your balance covers AI answers and the preparation of your knowledge: imports, wiki generation and protection processing.

What an operation costs depends on the model, the volume processed and the task. A NrTok is neither a technical model token nor a guaranteed answer.

A budget you keep control of

  • 50,000 NrTok included = €5 of usage.
  • 250,000 NrTok included = €25 of usage.
  • 750,000 NrTok included = €75 of usage.
  • Top-up available: 100,000 NrTok for €10 excl. VAT.

Included NrTok are renewed every month and carry over for the whole duration of the subscription. On annual billing, the credit is granted every month across the 12 months, including the 2 free ones. Top-ups are deliberate, with no automatic overage.

A usage unit specific to the platform, with no investment value and no conversion into money. NrTok remain usable for the whole duration of the subscription. The rate for each operation will be specified before you subscribe.

Start with a trial

14 days to test what you need.

1 knowledge base, 1 user and 20,000 NrTok, that is €2 of usage credit. Trial offered without a payment card and without automatic conversion to a paid plan.

100 MB of documents; chatbot publishing and connectors to be confirmed at setup.

Request my trial
Frequently asked questions

What you want to know about the cost of a knowledge base.

What changes between Simple, Pro and Max?

The number of knowledge bases, the number of users, the included NrTok budget and the price of additional capacity. A vector, wiki or protected base costs the same within a given plan. What a knowledge base costs therefore depends on the plan you choose, not on the technology behind it.

Do I need a new knowledge base for every document?

No. A knowledge base gathers what a trade or an audience needs to know. Several sources can feed the same base. Separate your bases when access rights or knowledge need to stay distinct.

Is a more expensive technology free?

Access to it carries no monthly supplement per base. The operations it requires consume NrTok according to their processing cost and the published rate.

Can I buy usage only?

Yes. You can top up NrTok while keeping your plan. A busier chatbot does not force you to buy more user seats. What a knowledge base costs stays predictable: the plan does not move, only usage follows your activity.

What is still charged on top?

Bases and users beyond the plan, top-ups, support, specific integrations and dedicated environments. Storage volumes, synchronisation frequencies and technical limits are to be confirmed before you commit.

Can an agency split Max across its clients?

Plans apply to a single organisation. Each client has its own workspace and its own subscription. A partner can support several organisations through delegated access.

Need a hand getting started?

An agency or an AI lead can prepare your sources, set up your chatbot and support the team. Their services are quoted separately.

Get support
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